![]() It’s informative but doesn’t help explain why we had no other options but to select the TCP protocol. We received a detailed answer regarding the different factors that affect speed. We explained that’s the reason why we didn’t want to use TCP and were noticing these slower speeds. The tradeoff was a near-40Mbps drop in download speed, while upload speeds were down a negligible amount in one test and down around 17 Mbps in another test. We explained the issue, and were told to try switching from UDP to TCP. I decided to chat with technical support. Unsatisfied with the U.K., we tried switching back to a U.S. Upload speeds fared better, around 20Mbps, but still disappointing. We ran a speed test multiple times hoping to get download speeds above 10Mbps, but that never happened. That led to poor download speeds, which was pretty disappointing. server, we successfully connected to a server in the UK. It was frustrating way to start, and there were no error messages before we were greeted with another green button imploring me to Connect. ![]() ![]() Restarting the app didn’t help, and it took several tries before we were able to connect to the VPN. ![]() We did experience connectivity issues from the default server on multiple occasions. The Android app itself mostly performed well. You can select your encryption protocol, whether it’s the default UDP or the slower, but more secure TCP, or Split Tunneling if you want to select which apps will use PureVPN. Of course, you can further optimise your experience with additional security. Instead of configuring individual security features, you can choose the right activity for you. It's all pretty handy and an intuitive approach to tailoring your VPN experience. PureVPN also suggests servers to use based on social-media usage, streaming preference, and VoIP usage. By choosing Stream, I have a Channels section, whereas Internet Freedom lets me choose different Purposes. Selecting your purpose changes the options found in the third column of PureVPN's home screen. There's one for Stream, another for Internet Freedom, a third for Security/Privacy, and a fourth tile for File Sharing. You're greeted with a series of tiles based on different activities. One of the most popular and direct solutions is to use a VPN service like PureVPN (Opens in a new tab), which connects you to the internet through its servers and not your ISP's. If, for some odd reason, you don't believe your ISP or want to ensure that you have some level of control, there are a few options. These companies say they would never do that - have you ever known a company to lie? Regulatory rollbacks in the last year make it legal for ISPs to sell your data. ISPs may not be actively monitoring your activity and your data may not be readily accessible, but it's out there. You can see why that's not a great situation to be in. That means your ISP knows your address, personal information, and internet activity. Your IP address is assigned to your computer by your Internet Service Provider (ISP). In order to access the web, you need an IP address. Sure there are the high-profile ones, like everything that's been going on at Facebook, but your security concerns start as soon as you decide to use the internet. There's a renewed interest in VPN services following a seemingly endless news cycle of new privacy concerns. All plans include a 31-day money-back guarantee. PureVPN does have some great pros - including passing a no-logging audit, lots of features, better access to geo-locked content, and split-tunneling to choose which services run through the VPN - that make it appealing, but there are a few drawbacks that prevent it from being among the best. Too inconsistent and too buggy remain the top complaints about this VPN. There are just too many good services out there. PureVPN fails to stand out from the crowded field of quality VPNs. Some features worked while others didn't and you're left with a good, not great, service that leaves you wanting more than a nice design. PureVPN (Opens in a new tab) delivers a smartly designed package that mostly succeeds in delivering security and privacy. For some users, that failure can lead to some real-world consequences. If a VPN does not deliver privacy or security, it fails. A VPN needs to be accessible for a relatively large audience with a service that actually works. A virtual private network, or VPN, usually has a lot on its plate.
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